FREQUENTLY ASKED QUESTIONS

HARDWOOD FAQ'S

Can we install hardwood flooring if we have a dog or other indoor pets?

Many hardwood floors are installed in homes with pets, however, a pet’s claws may scratch the finish of the wood flooring. Also, pet damage to the flooring is not warranted by the manufacturers in most situations. Keep the pet’s claws trimmed and clean up any messes immediately.  It is best not to put the pet’s food or water bowl directly on the wood flooring.

What is the most durable hardwood floor available?

Most hardwood floors are treated with up to 10 coats of an aluminum oxide finish. While this certainly helps the durability of the floor, it is the hardness of the floor that will give the best indication of durability. Refer to the Janka Hardness rating for a true indication of hardness on selected species.

Is it safe to use hardwood flooring in a kitchen?

Use caution when installing hardwood flooring in a kitchen. A kitchen is prone to food and liquid spills which can raise the wood’s grain or permanently stain or damage a hardwood floor’s finish. Be sure to wipe up spills immediately with a dry, clean cloth.

Is a solid wood flooring better than an engineered wood floor?

No. The thicker and better quality engineered woods will last for years and years and can be refinished once or twice. Also, the technology and factory applied, UV-cured urethane finishes with melamine that are used today by hardwood flooring manufacturers makes a really tough, durable finish and is available on both engineered and solid wood floors. Engineered wood floors are also much more dimensionally stable than solid hardwood flooring so they can be used in many situations where solid wood is not recommended.

Can we install hard wood flooring over a concrete slab?

Engineered wood floors can be glued down or floated over a dry, clean, fully-cured concrete slab that is on or below grade. If moisture or humidity is very high at times of the year, perhaps a non-wood flooring option would be a better choice.  There are installation methods used by some hardwood installers to install a 3/4″ solid wood floor over a concrete slab, which includes a vapor barrier and building up a wood subfloor on top of the concrete slab. This is not recommended by most hardwood manufacturers–and it also adds considerable cost to the project. Installing an engineered wood floor over a concrete slab would be preferable.

Can we put hardwood flooring over an existing floor?

In some situations an engineered wood floor can be floated (or glued down) over the top of an existing floor. The existing flooring has to be fully adhered to the sub-floor and be compressed enough so there is no bounce. For example, it is possible to install over a low profile commercial type level loop carpet, or glued-down vinyl flooring or tile. Be sure to read the manufacturer’s warranty to see if installing over an existing floor covering is covered under the warranty. Also, be sure the installer follows the manufacturer’s recommended installation procedures.

Can I use a paste wax on my hardwood flooring?

Today’s wood floors do not require a paste wax to the finish and paste waxes should not be used. Most hardwood floors today have some type of urethane finish and will cloud up and become sticky if a paste wax is applied to the finish.

Can we install hardwood flooring of radiant heat?

Yes, depending on the type of radiant heat used in the home.  It is generally recommended installing a “floating” engineered wood floor over the radiant heated sub-floor, but the installation has to be done according to the manufacturer’s exact specifications. Also, the surface temperature of the sub-floor must not exceed 85 degrees to avoid drying out or distorting the wood planks. Be sure to check the manufacturer’s written warranty to be sure they will warrant installing their flooring over a radiant heated sub-floor.

LAMINATE FAQ'S

What are laminate floors and how are they made?

Laminate flooring is a versatile, durable, attractive flooring with the appearance of a hardwood floor. Although laminate flooring looks like wood flooring, there is actually no solid wood used in its construction. Laminate floors are made up of several materials bonded together under high pressure. Most laminate flooring consists of a moisture resistant layer under a layer of HDF (high density fiberboard). This is topped with a high resolution photographic image of natural wood flooring. It is then finished with an extremely hard, clear coating made from special resin-coated cellulose to protect the laminate flooring. Laminate flooring is perfect for anyone wanting a durable floor for a fraction of the price and installation time of a hardwood floor, but with the attractiveness of real hardwood. This construction also makes laminate flooring more environment-friendly as it uses less wood in its construction and makes more efficient use of the wood fiber that is used.

Where can laminate be installed?

  • Anywhere in the home, as long as you have a structurally sound, clean, dry and flat subfloor. Armstrong laminate flooring can be placed over existing floors made of:

    • wood
    • concrete
    • ceramic
    • tile
    • vinyl sheet
    • carpet (must be fully adhered and no more than 1/4″ thick over suspended wood subfloors)

    Review the complete installation instructions prior to beginning your laminate installation.

Is your laminate waterproof?

Our laminate flooring products are not 100% waterproof but are designed to resist topical moisture and can even be installed in full bathrooms. When installing laminate flooring in your bathroom, we recommend putting a 1/8″ bead of a PVA adhesive on top of the tongue when locking the boards together. This will help seal the joints to help minimize moisture damage. We also recommend using 100% silicone caulk around the perimeter of the room in the expansion space between the laminate and the wall or any other vertical obstruction. You should still clean spills as soon as possible to reduce the potential for a problem.

What do i use to clean my laminate floors?

A. Laminate flooring is a beautiful, low maintenance, long-lasting flooring. There are several simple steps that you can take to keep your laminate flooring clean and to ensure that you get many years of service from it. Simply dust mop or vacuum with a soft brush or wood floor accessory to keep your laminate floor clean from dust, dirt or grit.

  • A damp cloth or mop can be used without damage to the laminate flooring panels, but do not use excessive water. Dry the floor thoroughly with a clean, soft cloth.
  • Blot up spills or water from wet feet or footwear immediately with a clean, dry cloth, sponge, or paper towel. Do not allow excess liquid to remain on the surface of your laminate floor.
  • Do not use soap-based detergents, abrasive cleaners, or combined “clean and shine” products on your laminate floor.
  • Do not use steel wool or other scouring pads that may scratch laminate panels.
  • Do not wax or polish your laminate flooring.
  • Do not steam clean or use chemicals that may damage the laminate flooring surface.

For stubborn spots or stains on laminate flooring use acetone or nail polish remover on stubborn substances such as tar, asphalt, paint, or oil. Then wipe clean with a damp cloth.

Can laminate flooring be installed on stairs?

Yes. Be sure to fully adhere the flooring to the stairs without using foam underlayment.

What is the difference between laminate flooring and hardwood flooring?

Both laminate flooring and hardwood flooring can beautify a home. While hardwood is often thought to be a superior choice, there are several advantages to laminate flooring. Distinct differences between the two types of flooring often make laminate a more attractive alternative. Solid hardwood of any thickness (most is 3/8” to 3/4”) should be installed only above grade. Laminate flooring can be installed above or below grade, and over virtually any other flooring surface. Some hardwood flooring is engineered, meaning that instead of solid hardwood, it is made of several wood layers with a hardwood veneer. Laminate flooring, usually 7mm to 8mm (5/16” to 3/8”), is also made of several layers. These are laminated together which makes for stability and strength. The top surface of laminate flooring is a photograph of hardwood. High quality photographs faithfully reproduce the grain and color of natural hardwood, and the surfaces on quality laminate flooring closely resemble real wood. Although many people insist on hardwood flooring, laminates are a long-lasting, durable, affordable option that are quickly becoming one of the most popular types of flooring.

What are the advantages of laminate flooring over those of solid hardwood flooring?

One obvious advantage is that of price; laminate flooring is typically half the cost of traditional hardwood flooring. Sometimes the savings are even greater, depending on the types of flooring in question. Additionally, laminate flooring is designed to be easy to install and is generally a good choice for most do-it-yourselfers, where solid hardwood requires a specific level of expertise. Installing laminate doesn’t involve nails, and more recently has done away with glue as well in many cases. Laminate flooring can therefore be installed fairly quickly and inexpensively. Laminate flooring is generally designed to be scratch-resistant and fade resistant, two areas where solid hardwood flooring is known to be more vulnerable.

What do I need to know before I start installing my laminate floor?

There are several things to consider before you begin to install a laminate floor. Careful preparation before beginning will make installing your laminate floor a quick and easy process.

  • Ensure that your subfloor is flat, dry, and smooth.
  • Always use underlayment under your laminate floor for soundproofing.
  • Laminate flooring and underlayment/vapor barrier can be installed over concrete, wood flooring, vinyl tile, linoleum, tile, or virtually any other hard, flat surface.
  • Take extra care when installing laminate flooring over radiant heating. Ensure that you read both the laminate flooring and radiant heat system instructions carefully before beginning.
  • Read your laminate flooring manufacturer’s installation instructions carefully.
  • Allow you laminate flooring to acclimatize to the room where it will be installed for as long as possible (min. 48 hours)
  • Inspect each laminate flooring panel carefully for defects or damage before installing it.

All brands of laminate flooring sold by BuildDirect have installation instructions online.